Experienced Business
Analyst Specializing in
ata-Data Driven Solutions
7+ Years of Expertise in Optimizing Business Processes and Enhancing Decision Making
About Me
Who i Am
I’m Ishpuneet Suman, a dedicated Business Analyst with a strong foundation in data analysis, process improvement, and project management.
With a proven track record of collaborating with cross-functional teams, I strive to create solutions that enhance business operations and deliver successful project outcomes. Currently based in Brampton, ON, I am passionate about utilizing my skills to drive efficiency and innovation in organizations.
Ishpunnet Suman, a business analyst with over 7 years of experience in IT and business process improvement. I specialize in gathering insights, analyzing data, and driving business efficiencies. Let’s work together to transform data into actionable business strategies.
With a proven track record of collaborating with cross-functional teams, I strive to create solutions that enhance business operations and deliver successful project outcomes. Currently based in Brampton, ON, I am passionate about utilizing my skills to drive efficiency and innovation in organizations.
Ishpunnet Suman, a business analyst with over 7 years of experience in IT and business process improvement. I specialize in gathering insights, analyzing data, and driving business efficiencies. Let’s work together to transform data into actionable business strategies.
My Mission
To leverage my analytical and technical skills in enhancing business processes and supporting the delivery of high-quality solutions to meet organizational goals.
Why Me
Proven track record of driving growth through innovative campaigns and data-driven strategies. Skilled and experienced Business Analyst eager to leverage my experience and passion to thrive in challenging new roles. The opportunity to contribute to an organization that prioritizes client centred care and innovation is truly inspiring. My expertise as a Business Analyst and corporate knowledge is an asset for the company or the project that I am part of and I would love to bring my skills in IT and my experience in the industry to esteemed organizations.
Experience
My Professional Journey
Oct 2017 - Sep 2020
Business Analyst, Ameriprise Financial
Worked on Early Resolution Collections application (ERC), which is a unique web-based scripting application that guides collections counselors through a call with a delinquent borrower. The purpose of the project was to enhance and maintain a smooth functioning of the ERC application per government regulations/mandates and client needs. Worked in Technology Operations Groups on Different releases encompassing.
Sep 2020 - Present
Business Analyst, Meridian Credit Union
Served as Business Analyst for the Advisor Mobile application team. As a key member of the team, I managed all new project requests from various cross commits within the tech organization. The key part of the role was to understand new enhancement requests, identify the functional impacts and gather requirements for all the development work. Also, working closely with the business, application stakeholders to drive scope and future enhancements to deliver high quality product to the end user.
September 2021 - Present
Business Analyst - Orange Consulting, Cleveland, OH
Collaborated with stakeholders to gather and document business requirementsfor various projects, ensuring clear communication between technical teams and business units.
Work
My Projects
Oct 2017 - Sep 2020
Business Analyst, Ameriprise Financial
Worked on Early Resolution Collections application (ERC), which is a unique web-based scripting application that guides collections counselors through a call with a delinquent borrower. The purpose of the project was to enhance and maintain a smooth functioning of the ERC application per government regulations/mandates and client needs. Worked in Technology Operations Groups on Different releases encompassing.
- Applications enhancement
- Government mandates and regulations
- Process changes
- Customize the products (plans)
- Performance tuning, bug fixes
Sep 2020 - Present
Business Analyst, Meridian Credit Union
Served as Business Analyst for the Advisor Mobile application team. As a key member of the team, I managed all new project requests from various cross commits within the tech organization. The key part of the role was to understand new enhancement requests, identify the functional impacts and gather requirements for all the development work. Also, working closely with the business, application stakeholders to drive scope and future enhancements to deliver high quality product to the end user.
- Requirement gathering & elicitation
- Requirement traceability
- Wire frames & mock-ups
- Stakeholder management
- User stories & functional requirements
- Process flow improvement
- Sprint planning, sprint retrospective
- Release management
- Product enhancement & UAT
- Status reports & customer communication
What I Offer
Services i am offering to my customers
Data Analysis & Reporting
Helping businesses derive actionable insights from data to support informed decision-making.
Requirements Gathering
Collaborating with stakeholders to define project requirements and translate them into technical solutions.
Process Optimization
Identifying areas for improvement and implementing strategies to enhance business processes.
Project Management Support
Supporting project teams to ensure timely delivery and successful outcomes.
Skills & Expertise
Business Skills
Requirements
Gathering
Business Process
Optimization
Stakeholder
Management
Agile & Scrum
Technical Skills
SQL
UAT
Data Analysis
QA/QC
Standards
Scripting
SDLC
Wireframes
Mockups
Soft Skills
Strong
Communication
Problem Solving
Critical Thinking
Contact Now
Get in touch with me
